Plan Limits

This page explains how usage limits work in LOP, what happens when you reach them, and how your data is protected.

What Counts Toward Your Limits

Limits apply to two main resources depending on your plan:

Plans Per Month (Free tier only)

On the Free tier a "plan" counts toward your monthly limit of 3 whenever you create a new load plan. Paid tiers have no monthly plan limit. On Free this includes:

• Plans created manually via "New Plan"
• Plans created by applying a template
• Plans duplicated from an existing plan

It does not include:

• Viewing existing plans
• Editing or re-optimizing existing plans
• Exporting plans
• Plans that are deleted (the count is not refunded when a plan is deleted)

The counter resets on the first day of each calendar month.

Items and Containers Per Plan

Free plans hold up to 20 items across 1 container. Professional plans hold up to 200 items across 5 containers. Business and Enterprise have no per-plan item or container limit.

The item limit applies to the number of distinct item records in the plan, not the total quantity. For example, 5 types of boxes with a quantity of 10 each = 5 items, which is within the 20-item limit.

What Happens When You Hit a Limit

Plan limit reached

When you attempt to create a new plan after reaching your monthly limit, LOP shows an upgrade prompt instead of creating the plan. The prompt explains your current plan's limit and shows the next tier with its pricing.

You can:

• Upgrade immediately — the new plan is created right after payment
• Wait until next month — the counter resets on the 1st and you can create plans again
• Close the prompt — no action taken, your existing plans are unaffected

Item limit reached (Free tier)

When you attempt to add more than 20 items to a plan on the Free tier, LOP shows an upgrade prompt. You can:

• Remove items already in the plan to stay within the 20-item limit
• Upgrade to Professional for unlimited items

Upgrade Prompts

The upgrade prompt appears inline — it does not interrupt your session or block access to other parts of the application. It shows:

• Your current plan and usage (e.g., "3 of 3 plans used this month")
• The next tier's pricing and key benefits
• A direct link to the Pricing page for full comparison
• An "Upgrade Now" button to complete the payment flow immediately

Upgrade prompts are also shown in Settings → Billing where you can see your current usage at any time.

Viewing Your Current Usage

To check how many plans you have used this month:

1. Go to Settings → Billing
2. The Current Usage section shows:
   • Plans created this month vs your monthly limit
   • Billing period start and end dates
   • Days remaining until the counter resets

You can also see the current count in the Load Plans page header: "X of Y plans used this month".

Data Safety at All Limits

LOP never deletes your data when you reach a limit:

• Reaching a usage limit does not delete existing plans. Export remains available while your plan includes paid export access.
• Your item library is never emptied — reaching a limit never removes saved items (the Item Library itself requires a paid plan, and Professional holds up to 100 saved items)
• Exports are unaffected by usage counters — on a paid plan you can export any plan you have access to, whether or not you are at a limit. Exports are not available on the Free tier at all
• Collaborators still have access — hitting a limit on your account does not affect other team members' existing work

The only thing that stops when you hit a limit is the creation of new resources beyond the threshold.

Limits and Billing Period

AI usage resets at 00:00 UTC on the 1st of each calendar month. For example, if your subscription started on September 15, your AI usage resets at 00:00 UTC on October 1.

For the Free tier, the billing period is always the calendar month (1st to last day), and the 3-plan counter resets on the 1st.

Frequently Asked Questions

Does deleting a plan give me back a credit? No. The plan counter tracks creation, not current count. Deleting a plan does not reduce the usage counter.

Can I carry over unused plans to the next month? No. On the Free tier the counter resets to zero at the start of each month regardless of how many plans you created.

What if I duplicate a plan — does that count? On the Free tier, yes — duplicating creates a new plan and counts as one plan toward the monthly limit. Paid tiers have no monthly plan limit.

Can I request a limit increase without upgrading? No. Limits are tied to subscription tiers. Upgrading is the only way to increase plan or item limits.