Billing Details & Invoicing
LOP issues an invoice for every paid subscription. The details it is issued against are the ones on your organization, and you can review or correct them at any time under Settings → Billing.
What We Collect, and Why
Two of the fields are required of every customer, in every country, because our payment provider requires them for the payment itself:
| Field | Why |
|---|---|
| Phone number | Required by the payment provider on every transaction. Enter it with the country code — for example +90 555 123 45 67 |
| City | Required by the payment provider on every transaction |
Customers in Türkiye
A sale to a customer in Türkiye is invoiced under Turkish tax rules, so a Turkish checkout also asks what kind of buyer you are:
- Bireysel (individual) — no tax details are required.
- Kurumsal (company, sole proprietorship or freelancer) — we need the details an invoice is legally issued against: VKN (10 digits) or, for a sole proprietorship, the owner's TCKN (11 digits); the legal name (ünvan); the tax office (vergi dairesi); and the invoice address.
Invoices for customers in Türkiye are issued as e-Arşiv Fatura under Turkish tax law.
The tax number is checked for you as you type — a transposed digit is caught before payment rather than at invoicing time. If any required detail is missing, checkout stops before any payment is attempted and tells you which field is missing; nothing is charged and nothing is saved.
Editing Your Details Later
Go to Settings → Billing. An organization admin can update any of these fields; the change applies to invoices issued from then on.
If your organization subscribed before we started collecting these details, the fields will be empty. Filling them in there means you will not be asked again at your next checkout.
Invoices
Your invoice is issued to the billing details on your organization. Invoices are not downloadable from inside the app.
Next Steps
- Upgrading & Downgrading — the checkout steps, including where these details are collected
- Plans & Pricing Overview — tiers, billing cycle, and payment methods